Constantia Klein
Rates and Booking Information
Booking information, rates, payment and other details to make your stay at Constantia Klein a breeze. Enquire now.
Rates
- Our rates are quoted in South African Rands and are inclusive of VAT.
- Rates are subject to confirmation and availability and may change without prior notice.
- Reservations are subject to terms and conditions on check-in.
Minimum Stay
- Christmas Period: Minimum stay is 14 days for the Villa, 7 days for the Loft, 7 days for the Deluxe Suite, and 14 days for the Manor House
- Easter Period: Minimum stay is 4 days for the Villa, Loft, and Deluxe Suite and 10 days for the Manor House.
- Rest of the year: Minimum stay is 10 days for the Manor House.
Accepted Means of Payment
- We accept Credit Card payment or bank transfer.
- Please note that we do not accept any foreign currency.
Deposit & Cancellation / Non-Arrival Policy:
- For bookings within 30 days of your stay, a 100% deposit is required.
- For bookings more than 30 days before check-in, a 50% deposit is required, with the balance paid at least two days before arrival.
- We have a strict cancellation policy to protect against cancellations. You will be liable for the cancellation fee whether we have a deposit from you or not. Companies/travel agencies operating on a ‘bill-back’ basis will also be liable to pay cancellation fees if cancelled, whether we have a voucher or not. Please ensure you and/or clients are aware of our policy before accepting accommodation at our establishment.
- Cancellations more than 30 days prior to visit: Forfeit 50% of the total booking quote (i.e., full deposit).
- Cancellations between 30 and 1 days prior to the visit: Forfeit 100% of the total booking quote (i.e., full payment).
- Non-arrival/no show/premature departure: 100% of the total booking quoted is payable (i.e., no refunds allowed).
Check-In Time
Check-in is available from 14h00. Please note that if you plan to arrive late into the evening, we would appreciate being advised so that we can prepare for your check-in after hours. If you plan to arrive earlier, you are welcome to leave your luggage at the guest house while you go out exploring or you are welcome to have a cup of tea and relax in the garden until your accommodation is ready.
Check-Out Time
Our latest check-out is at 10h30. Later check-outs are only possible if the rooms are empty the following day. You are welcome to have a cup of tea and relax in our lounge, or we can hold your luggage until you are ready to depart.
Liability
Constantia Klein and its owners are not liable for any loss or damage to guests’ property. Guests are advised to secure their valuables and ensure they have adequate travel insurance.
Damages
Guests are responsible for any damages caused to the property during their stay. Costs for repairs or replacements will be charged accordingly.
General
We reserve the right to update or modify these terms and conditions at any time without prior notice. It is the guest’s responsibility to review these terms periodically.
Privacy Policy
Our privacy policy highlights how your information is collected, used, stored and disposed of. Click hear to learn more.