Privacy Policy
Our privacy policy highlights how your information is collected, used, stored and disposed of.
Introduction
This Privacy Policy outlines the types of personal information that Constantia Klein collects, how we use, store, and protect that information, and your rights regarding your personal data. We are committed to ensuring that your privacy is protected and handled responsibly.
- Information We Collect
We may collect the following information:
– Personal identification information: Name, email address, phone number, postal address.
– Payment information: Credit card details, billing address.
– Demographic information: Preferences, interests, and other information relevant to customer surveys and/or offers.
– Usage data: Information about how you use our website, products, and services.
- How We Use Your Information
We use the collected information for various purposes:
– To process and manage bookings and reservations.
– To improve our products and services.
– To communicate with you, including responding to your inquiries and sending booking confirmations.
– To send promotional emails about new products, special offers, or other information which we think you may find interesting.
– To conduct market research and customer surveys.
– To comply with legal obligations and resolve any disputes we may have with you or other users.
- Data Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
- Cookies
Our website uses cookies to enhance your experience. A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
- Sharing Your Information
We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your data with trusted service providers to perform functions and provide services to us, such as payment processing and customer support.
- Your Rights
You have the following rights regarding your personal data:
– The right to access: You can request copies of your personal data.
– The right to rectification: You can request correction of any inaccurate or incomplete data.
– The right to erasure: You can request deletion of your personal data under certain conditions.
– The right to restrict processing: You can request to restrict the processing of your data under certain conditions.
– The right to data portability: You can request to transfer your data to another organization or directly to you.
– The right to object: You can object to our processing of your personal data under certain conditions.
- Changes to This Privacy Policy
Constantia Klein reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Constantia Klein
74 Klein Constantia Road
Constantia
Cape Town
7806
By using our website and services, you consent to our Privacy Policy.
Last Updated: July 2024